Privacy Policy

Tappmedia NYC LLC values your trust and is committed to protecting your personal and business data. This policy describes what we collect when you visit this website, complete our assessment tools, or engage our advisory services, and the rights you have. We do not sell your personal data. Period.

1. Information We Collect

We collect information in three primary ways: direct submissions, automated technical logging, and third-party integrations.

Information You Provide Directly

• Contact details. Name, business email address, phone number, company name, and job title.
• Advisory and assessment inputs. Business financial metrics, commercial property details, employee headcount, operational bottlenecks, and tax credit eligibility data submitted via intake forms or discovery assessments.
• Communications. Records and transcripts of inquiries, calendar scheduling notes, and email correspondence.

Information Collected Automatically

• Device and usage data. IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and navigation patterns.
• Cookies and tracking technologies. Essential cookies required for site operation and optional analytics cookies (such as Google Analytics) to assess website performance.

Sensitive Personal Data Notice

We do not knowingly collect or solicit sensitive personal data (such as government IDs, precise personal geolocation, biometric data, or health records) through our general website. Please do not submit confidential financial account credentials or personal identity records through unencrypted web forms.

2. How We Use Your Information

We use collected information strictly for legitimate commercial and business operations:

• Service delivery. Providing strategic advisory, process automation scoping, and business assessments.
• Partner coordination. Connecting qualified commercial clients with specialized capital recovery, cost segregation, or tax credit partners upon explicit request.
• Communications. Sending direct responses, assessment summaries, service updates, and scheduled appointment confirmations.
• Security and optimization. Monitoring website performance, detecting fraudulent activity, and ensuring system integrity.

3. How We Share Your Information

We do not sell your personal data. We do not share your personal data for cross-context behavioral advertising without your explicit consent.

We only disclose information under the following circumstances:

• Specialist partner network. When you request a capital recovery, tax incentive, or specialized technical review, relevant business details are shared with vetted third-party specialists (such as engineering-based cost segregation firms or R&D tax credit specialists) to evaluate eligibility.
• Service providers. Trusted vendors supporting our hosting, CRM, scheduling, and analytics infrastructure under strict confidentiality agreements.
• Legal compliance. When required by applicable law, court subpoena, or regulatory inquiry.

4. New York SHIELD Act Data Safeguards

As a New York limited liability company, Tappmedia NYC LLC maintains reasonable administrative, technical, and physical safeguards to protect private information:

• Administrative. Restricted employee and contractor access to client records on a strict need-to-know basis.
• Technical. TLS 1.3 encryption across all web forms, secure API data transmission, and multifactor authentication on administrative platforms.
• Physical and organizational. Secure document disposal procedures and periodic security reviews of third-party SaaS vendors.

5. Your State Privacy Rights

Depending on your jurisdiction (including but not limited to California, Colorado, Connecticut, Virginia, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, and Utah), you may have the following legal rights regarding your personal information:

• Right to know / access. Request disclosure of categories and specific pieces of personal data collected over the preceding 12 months.
• Right to delete. Request deletion of personal information held by us, subject to legal record-retention exceptions.
• Right to correct. Request correction of inaccurate personal records.
• Right to opt out. Opt out of data sales, targeted advertising, or profiling. As noted, we do not sell or share your personal information.
• Right to non-discrimination for exercising these rights.
• Universal opt-out signals. Our website honors the Global Privacy Control (GPC) browser signal. If your browser sends a GPC signal, optional tracking scripts are disabled automatically.

How to Submit a Request

To exercise any privacy rights, email us at support@tappmedianyc.com with the subject line "Tappmedia Privacy Request." We will verify your identity and respond within 45 calendar days.

California Shine the Light

California residents may request information about personal information disclosed to third parties for those third parties' direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We will require verification of the agent's authority and your identity.

6. Retention of Data

We retain business inquiry and assessment data only for as long as necessary to fulfill advisory engagements, maintain professional business records, and satisfy legal, accounting, and compliance obligations.

7. International Users

Tappmedia NYC is based in the United States, and our services are directed primarily to users in the United States. If you access this site from outside the U.S., your information will be transferred to, stored, and processed in the U.S.

8. Children's Privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will delete it promptly.

9. Do Not Track

Some browsers send "Do Not Track" signals. Because there is no common industry standard for responding to these signals, we do not currently respond to them. We do honor Global Privacy Control signals as described in Section 5.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The "Last Updated" date at the top indicates the most recent revision.